Dear Sir*Madam: Today, I was trying to use Uber for the first time. But not succesful...

GetHuman1371334's customer service issue with Uber from October 2018

4 views
 | 
19170 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman1371334's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1371334's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1371334 will want to follow the link below to head to their help center. We will check on GetHuman1371334 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1371334 may need:
Email address, Phone number, and Full name
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1371334's own words
Dear Sir*Madam: Today, I was trying to use Uber for the first time. But not succesful. Ony one Uber diver came to meet me, I ask could you take my steel railing with me,she said it can not get into her car. She asked me to find another biger one. I was trying to get one but could not. People told me Uber is good to use. So I tried but not succesful. I did not take any Uber car so far. I checked my credit card, Uber charged me a few times. Can you explain what happen and I request you to give me all refund. Thank you very much! Zhengmin Wang
GetHuman1371334 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1371334 fixed the problem
We are waiting for GetHuman1371334 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman1371334 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1371334
Oct 18th, 2018 - a mon ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 19170 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1371334 started working on this issue
Oct 18th 7:27pm