Dear Sir*Madam: Today, I was trying to use Uber for the first time. But not succesful...

GetHuman1371334's customer service issue with Uber from October 2018

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The issue in GetHuman1371334's own words
Dear Sir*Madam: Today, I was trying to use Uber for the first time. But not succesful. Ony one Uber diver came to meet me, I ask could you take my steel railing with me,she said it can not get into her car. She asked me to find another biger one. I was trying to get one but could not. People told me Uber is good to use. So I tried but not succesful. I did not take any Uber car so far. I checked my credit card, Uber charged me a few times. Can you explain what happen and I request you to give me all refund. Thank you very much! Zhengmin Wang
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Customer service issue
Reported by GetHuman1371334
Oct 18th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 4 customers so far
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GetHuman1371334 started working on this issue
Oct 18th, 2018 7:27pm