MY UBER DRIVER PICKED ME AND A SECOND PASSENGER UP FROM JFK AIRPORT IN QUEENS, NY. APPA...
GetHuman1345772's customer service issue with Uber from October 2018
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The issue in GetHuman1345772's own words
MY UBER DRIVER PICKED ME AND A SECOND PASSENGER UP FROM JFK AIRPORT IN QUEENS, NY. APPARENTLY HE HAD NO IDEA I WAS SUPPOSED TO BE A PASSENGER. I LIVED ** MINUTES FROM THE AIRPORT BUT HE DECIDED INSTEAD TO DRIVE THE SECOND PASSENGER TO BROOKLYN FIRST. ME BEING AN IDIOT, I ASSUMED THE OTHER PASSENGER HAD BOOKED THE RIDE FIRST AND THATS WHY HE WAS BEING TAKEN TO HIS DESTINATION FIRST. I DIDN’T SPEAK UP. WHEN WE ARRIVED ** MINUTES AWAY IN BROOKLYN MY DRIVER REALIZED I WASNT WITH THE OTHER PASSENGER AND TOLD ME TO GET OUT OF THE CAR AND LEFT ME STRANDED SOMEWHERE IN ******* BROOKLYN. I KNOW **** WELL I GOT INTO THE CORRECT UBER CAR, I ABSOLUTELY GOT INTO THE CORRECT CAR SO HOW THE **** DID HE NOT KNOW I WAS A SEPERATE PASSENGER. IM REALLY ******* ANGRY RIGHT NOW. IT IS THE MIDDLE OF THE NIGHT, I AM A FEMALE WITH ALL OF MY LUGGAGE STRANDED SOMEWHERE IN ******* BROOKLYN WHEN I WAS ** MINUTES AWAY FROM THE AIRPORT. THIS IS ******* ********.
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