MY UBER DRIVER PICKED ME AND A SECOND PASSENGER UP FROM JFK AIRPORT IN QUEENS, NY. APPA...
GetHuman1345772's customer service issue with Uber from October 2018
Help with my Uber issue
First: share to improve GetHuman1345772's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1345772 got the right customer help using our suggestion.
Before contacting them, items GetHuman1345772 may need:
Email address, Phone number, and Full name
The issue in GetHuman1345772's own words
MY UBER DRIVER PICKED ME AND A SECOND PASSENGER UP FROM JFK AIRPORT IN QUEENS, NY. APPARENTLY HE HAD NO IDEA I WAS SUPPOSED TO BE A PASSENGER. I LIVED ** MINUTES FROM THE AIRPORT BUT HE DECIDED INSTEAD TO DRIVE THE SECOND PASSENGER TO BROOKLYN FIRST. ME BEING AN IDIOT, I ASSUMED THE OTHER PASSENGER HAD BOOKED THE RIDE FIRST AND THATS WHY HE WAS BEING TAKEN TO HIS DESTINATION FIRST. I DIDN’T SPEAK UP. WHEN WE ARRIVED ** MINUTES AWAY IN BROOKLYN MY DRIVER REALIZED I WASNT WITH THE OTHER PASSENGER AND TOLD ME TO GET OUT OF THE CAR AND LEFT ME STRANDED SOMEWHERE IN ******* BROOKLYN. I KNOW **** WELL I GOT INTO THE CORRECT UBER CAR, I ABSOLUTELY GOT INTO THE CORRECT CAR SO HOW THE **** DID HE NOT KNOW I WAS A SEPERATE PASSENGER. IM REALLY ******* ANGRY RIGHT NOW. IT IS THE MIDDLE OF THE NIGHT, I AM A FEMALE WITH ALL OF MY LUGGAGE STRANDED SOMEWHERE IN ******* BROOKLYN WHEN I WAS ** MINUTES AWAY FROM THE AIRPORT. THIS IS ******* BULLSHIT.
GetHuman1345772 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1345772 fixed the problem
We are waiting for GetHuman1345772 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.