I have taken Ubers on a daily basis from the Girasolsur Condominiums to Emotions Casino...

GetHuman298745's customer service issue with Uber from October 2018

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The issue in GetHuman298745's own words
I have taken Ubers on a daily basis from the Girasolsur Condominiums to Emotions Casino, never paying more than *** pesos, always less. Tonight from Emotions Casino, * drivers cancelled and I was charged for one cancellation which was later credited on my charge after I immediately disputed it. The Uber driver who picked us up at Emotions Casino wanted us to pay him over *** pesos and didn't believe that I have a credit card with Uber. I would never confirm that trip for that amount and sincerely hope that you do not charge me that totally outrageous price even a taxi cab wouldn't charge. I confirmed that trip for *** pesos, and was totally shocked when I saw the price on my smart phone that Uber was charging. The driver wanted me to pay that ridiculous price and didn't believe me that I had an account with Uber. Again, I sincerely hope that you do not charge my account for *** plus pesos as I will have to dispute this amount with my credit card. I love Uber and have always had excellent results. I hope you will resolve this and uphold my faith in your excellent company. Thank you, Estelle Turra * My credit card ends in ****.

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Customer service issue
Reported by GetHuman298745
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 18427 others
0 customers following this


GetHuman298745 started working on this issue
Oct 14th, 2018 7:01am

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