I had to cancel my uber request for Wed, Sept **, at * AM but need to reschedule it cor...

GetHuman-yasudas's customer service issue with Uber from September 2018

1 view
15846 similar
0 following
Help with my Uber issue
First: share to improve GetHuman-yasudas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-yasudas's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yasudas will want to follow the link below to head to their help center. We will check on GetHuman-yasudas later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-yasudas may need:
Email address, Phone number, and Full name
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-yasudas's own words
I had to cancel my uber request for Wed, Sept **, at * AM but need to reschedule it correctly. It was scheduled from Montebello mall to my residence when it should have been from my residence to Long Beach Airport. I tried signing in with my phone and email. On my computer I got the message that my mobile number cannot be transferred. The email was not acceptable so I could not even try to request for another password. I want to be able to log in on my computer as well as my mobile phone. How can I access UBer on my computer if both my phone and email address are unacceptable?
GetHuman-yasudas did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-yasudas fixed the problem
We are waiting for GetHuman-yasudas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-yasudas fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-yasudas
Sep 23rd, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 15846 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-yasudas started working on this issue
Sep 23rd 4:25am