My driver accepted a trip from Raleigh to Greenville and came to pick me up. Upon picku...

GetHuman-ejapczyk's customer service issue with Uber from September 2018

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The issue in GetHuman-ejapczyk's own words
My driver accepted a trip from Raleigh to Greenville and came to pick me up. Upon pickup, he told me he didn't know it was that far and denied the drive. I was then charged full price for the ride. I would like my money back for this ride. Then, I tried to find another driver, and uber matched me with the same one who denied my initial drive and charged me ** dollars. I expect a full refund.
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Uber

Customer service issue
Reported by GetHuman-ejapczyk
Sep 20th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman-ejapczyk started working on this issue
Sep 20th 9:17pm