I orderd Uber from Universal Studios to Ralphs (North La Brea) and got connected with a...
GetHuman-tovaback's customer service issue with Uber from September 2018
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I orderd Uber from Universal Studios to Ralphs (North La Brea) and got connected with a driver, but she later disconnected and we got connected with a new driver. This driver disconnected us as well. However we got charged * and * $ for both the rides so I wrote to Uber help to say I never took those rides (since I shows on the map that there have actually been a ride and not a disconnection). And instead of returning the money I got debited for ***$ and ***$! I have never taken those rides so I need that money back.
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