I recently ordered a express pool. The driver name was Frank. When me and my friend go...

GetHuman-siberup's customer service issue with Uber from September 2018

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The issue in GetHuman-siberup's own words
I recently ordered a express pool. The driver name was Frank. When me and my friend got in Frank's car, he asked me what city was I going to. I was traveling from San leandro Ca, to Richmond .ca. Frank told me he couldn't take me because he only had thirty minutes left. He put us out his car speaking very rude to me. I asked him to cancel without charging me. He cancelled and Charged me the *.** cancellation fee. I ride uber just about.every day.or every other. I am now late to my job. Please correct this problem a.s.a.p. Thankyou sincerely Ms. Dawn Edward
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Uber

Customer service issue
Reported by GetHuman-siberup
Sep 19th, 2018 - 6 mons ago
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GetHuman-siberup started working on this issue
Sep 19th, 2018 8:08pm