Just found out that my debit card was hacked and an individual processed $***.** in tri...

GetHuman-longsr's customer service issue with Uber from September 2018

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The issue in GetHuman-longsr's own words
Just found out that my debit card was hacked and an individual processed $***.** in trip charges - I have gone to my bank and we have deleted the card number used - however they have advised me to contact you - I have dates amounts and description codes associated. Would appreciate some information on how to proceed with prosecution. This took place over a week time period. We live in a VERY rural area and have NEVER used UBER in our lives- not even when we have traveled.
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Uber

Customer service issue
Reported by GetHuman-longsr
Sep 18th, 2018 - 6 mons ago
I have an issue with Uber too
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GetHuman-longsr started working on this issue
Sep 18th, 2018 6:48pm