I am the Security Chairman of Indian of Palms Country Club in Indio CA. One of your d...

GetHuman1155628's customer service issue with Uber from September 2018

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The issue in GetHuman1155628's own words
I am the Security Chairman of Indian of Palms Country Club in Indio CA. One of your drivers California license plate * *NFY***, was stopped at our gated entrance by our security guard. The driver was asked for a name or address he was going to which he*she was not able to provide. The driver was asked to pull forward and give the call the residence and give the guard the destination information. The gate was opened so the driver could park his vehicle, instead the driver went strait ahead onto the property. The guard tried to stop the driver upon exiting and was ignored and your driver exited the property. This is not the first time we have had problems with Uber drivers. We are a gated community of **** Homes. We are ready to start proceedings to prevent your company access to our community.

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Uber

Customer service issue
Reported by GetHuman1155628
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 14963 others
0 customers following this

Timeline

GetHuman1155628 started working on this issue
Sep 17th, 2018 5:01pm

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