Hi,*I booked Uber from Gurudwara Nanak Piao to Mukerjee Nagar at *.** p.m We were * lad...

GetHuman1146736's customer service issue with Uber from September 2018

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The issue in GetHuman1146736's own words
please do not charge cancellation charges. As the cab did not reach within the specified time frame. ... Hi,*I booked Uber from Gurudwara Nanak Piao to Mukerjee Nagar at *.** p.m We were * ladies waiting for the cab for around one hour. But the cab did not reach. ultimately we had to make an alternate arrangement for reaching home. It is requested to not to deduct cancellation charges from me as it is the fault of the driver. The cab No was **** and the driver name is Ram. You are therefore, requested to do the counselling of the driver, so that ladies do not have agony of waiting for a long on the road side.*Thanx*Veena Arora*(m) **********
That four old ladies were waiting on the road side for about an hour.
The cancellation charges may please be waved off. The driver may please be counselled accordingly.
Ultimatley we had to make an alternate arrangement to reach home. I am a regular client of yours. This agony I have faced second time.
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Complaint for non punctuality of the cab. It took aound one hour to reach the pickup point.
Customer service issue
Reported by GetHuman1146736
Sep 15th, 2018 - 4 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 14664 others
0 customers following this
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GetHuman1146736 started working on this issue
Sep 15th, 2018 12:08pm