I ordered an Uber car. The driver did not come to my location and drove around for * mi...

GetHuman1045099's customer service issue with Uber from August 2018

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The issue in GetHuman1045099's own words
I ordered an Uber car. The driver did not come to my location and drove around for * minutes as I was texting him where I was. He cancelled the drive. I am not prepared to be credited a *.** cancellation fee when he cancelled the drive and was incompetent in finding me!! *I then ordered another Uber and the driver came to the location exactly with no problems. I will not accept a credit and I want to be refunded my money. This was not my error and I’m extremely angry that you have taken my $*.** that doesn’t belong to Uber!!!!
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Uber

Customer service issue
Reported by GetHuman1045099
Aug 28th, 2018 - 4 mons ago
I have an issue with Uber too
Fixed
Seen by 3 customers so far
Similar issue to 12353 others
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GetHuman1045099 started working on this issue
Aug 28th 3:22am
GetHuman1045099 indicated the issue is not fixed yet.
Aug 29th 11:11am