I opened my email today to discover a charge of $**.** for a ride from driver Travis GW...

GetHuman1021542's customer service issue with Uber from August 2018

Help with my Uber issue
The issue in GetHuman1021542's own words
I opened my email today to discover a charge of $**.** for a ride from driver Travis GWA**** **:**A.m. - **:** A.m.*Erwin Parkway - NY** - **** NY-***. I tried contacting uber ...no response and then to add insult to injury the next email was thanking me for the HUNDRED dollar plus too to the total of $***.**. I just joined uber last week. I am in Boston and have been since January **th due to a family member's major medical issue. PLEASE help me I cannot afford this and I don't know what to do to resolve this. I haven't even used Uber yet!! Thank you . Patricia Whelan
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Customer service issue
Reported by GetHuman1021542
Aug 22nd, 2018 - 3 mons ago
I have an issue with Uber too
Seen by 5 customers so far
Similar issue to 11703 others
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GetHuman1021542 started working on this issue
Aug 22nd 1:56am
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Aug 22nd 1:56am
GetHuman1021542 indicated the issue is not fixed yet.
Aug 22nd 5:35pm