On *:**pm it states that I used an Uber in the California and through my bank it says t...

GetHuman-pblackma's customer service issue with Uber from August 2018

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The issue in GetHuman-pblackma's own words
On *:**pm it states that I used an Uber in the California and through my bank it says that city that I received the charge from is “Help.Uber.Com” so I’m secretly confused. It was $**.** and I did not take that Uber. I live in the state or Arizona and I haven’t been to California in years. I even have charges on my account from last night in Arizona, I really would really like this resolved. I kept receiving encrypted messages from Uber and it was a bit confusing until my friends convinced me it was just acting up. I now realize that it wasn’t and I’m very angry
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Uber

Customer service issue
Reported by GetHuman-pblackma
Aug 12th, 2018 - a yr ago
I have an issue with Uber too
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GetHuman-pblackma started working on this issue
Aug 12th, 2018 5:39pm
GetHuman-pblackma indicated the issue is not fixed yet.
Aug 12th, 2018 6:40pm