Uber says my phone number ***-***-**** is already in use. I’ve been trying to find out...

GetHuman-meganpet's customer service issue with Uber from August 2018

Help with my Uber issue
The issue in GetHuman-meganpet's own words
Uber says my phone number ***-***-**** is already in use. I’ve been trying to find out what email is attached to my phone number, it is not my email address. I tried contacting them by there mobile in use help site. They reply to and ask me to send a screen shot of my phone number to prove it’s mine. I sent the screen shot from my email address but received a response from them saying...”.We received this email from a different email address than the one you initially used to contact us.” *They are not getting the fact that I don’t know the email address attached to my phone number and bc if that I’m not getting any help.
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Uber

Customer service issue
Reported by GetHuman-meganpet
Aug 11th, 2018 - 7 mons ago
I have an issue with Uber too
Fixed
Seen by 37 customers so far
Similar issue to 10502 others
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GetHuman-meganpet started working on this issue
Aug 11th, 2018 9:09pm
GetHuman-meganpet indicated the issue is not fixed yet.
Aug 11th, 2018 10:26pm