Need to be at work at **am so I call * hour before to book uber. Eta says *min, driver...

GetHuman-tomshous's customer service issue with Uber from August 2018

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The issue in GetHuman-tomshous's own words
Need to be at work at **am so I call * hour before to book uber. Eta says *min, driver completing another ride. Then after a couple min it shows the driver on the app magically has me in the car and driving to my work. So I call the uber driver and he doesn't seem to know why it shows me already in the car. I don't have time to cancel and get another uber because I have to be at work. So instead of it being a $** uber ride it's a $** ride. I stopped using uber because of stupid things like this. I don't want any credits to my account. I just want your people and issues to be solved easily, like this one.
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Uber

Customer service issue
Reported by GetHuman-tomshous
Aug 11th, 2018 - a yr ago
I have an issue with Uber too
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Timeline
GetHuman-tomshous started working on this issue
Aug 11th, 2018 1:21pm