I use uber often and today makes the second time my card was charged * dollars and the...

GetHuman-amiinaec's customer service issue with Uber from August 2018

Help with my Uber issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-amiinaec's own words
I use uber often and today makes the second time my card was charged * dollars and the driver pulling off. With not so much as a phone call. I have a baby boy and can not afford to be charged for this issue that was not my fault. Uber hasn't even refunded me the first time. But now today it's happened again. This is not right. I am a single mom living in myrtle beach trying to survive. Please return my money once again. And it's very frustrating that your customers have no contact number.
GetHuman-amiinaec did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman-amiinaec
Aug 11th, 2018 - 7 mons ago
I have an issue with Uber too
Fixed
Seen by 5 customers so far
Similar issue to 10419 others
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GetHuman-amiinaec started working on this issue
Aug 11th, 2018 1:31am
GetHuman-amiinaec indicated the issue is not fixed yet.
Aug 11th, 2018 4:11am
GetHuman-amiinaec indicated the issue is not fixed yet.
Aug 12th, 2018 3:11am
GetHuman-amiinaec indicated the issue is not fixed yet.
Aug 18th, 2018 10:17pm