They are providing horrible customer service. The driver for ubereats did not check my...

GetHuman-possumki's customer service issue with Uber from August 2018

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The issue in GetHuman-possumki's own words
They are providing horrible customer service. The driver for ubereats did not check my order and didn’t have my drink. I called the restaurant and they apologized cuz drink was part of a meal combo and said have ubereats call them and they would give me a refund. It would have been a simple ** second phone call. Ubereats chat support kept acting like they didn’t understand the inquiry, and then lied about being able to contact them via phone
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Uber

Customer service issue
Reported by GetHuman-possumki
Aug 10th, 2018 - a yr ago
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GetHuman-possumki started working on this issue
Aug 10th, 2018 7:12pm