Yesterday I called an Uber for a pick-up at *** West ** St. going to ** East ** St. Ub...

GetHuman972056's customer service issue with Uber from August 2018

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The issue in GetHuman972056's own words
Yesterday I called an Uber for a pick-up at *** West ** St. going to ** East ** St. Uber instructed me that pick-up would be on the SW corner of **th Street. When the car didn't come as indicated, I called the driver who was waiting for me on the SE corner of **th Street and Columbus Ave. I told the driver that I would walk to him and when I got to the SW corner of ** and Columbus Avenue, the driver had left. Then took a yellow-cab. Now I'm charged $*.** for a no-show? It wasn't my fault, it was Ubers fault as the driver wasn't at the intersection that I was supposed to be at and was.
GetHuman972056 did not yet indicate what Uber should do to make this right.
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Customer service issue
Reported by GetHuman972056
Aug 9th, 2018 - a yr ago
I have an issue with Uber too
Seen by 4 customers so far
Similar issue to 10242 others
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GetHuman972056 started working on this issue
Aug 9th, 2018 6:10pm
GetHuman972056 confirmed the issue is fixed. Hooray!
Aug 10th, 2018 8:54pm