Yesterday I called an Uber for a pick-up at *** West ** St. going to ** East ** St. Ub...
GetHuman972056's customer service issue with Uber from August 2018
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The issue in GetHuman972056's own words
Yesterday I called an Uber for a pick-up at *** West ** St. going to ** East ** St. Uber instructed me that pick-up would be on the SW corner of **th Street. When the car didn't come as indicated, I called the driver who was waiting for me on the SE corner of **th Street and Columbus Ave. I told the driver that I would walk to him and when I got to the SW corner of ** and Columbus Avenue, the driver had left. Then took a yellow-cab. Now I'm charged $*.** for a no-show? It wasn't my fault, it was Ubers fault as the driver wasn't at the intersection that I was supposed to be at and was.
GetHuman972056 did not yet indicate what Uber should do to make this right.
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