On Friday July **th I requested at Uber at *:**. The ETA said *mins. I waited for **min...

GetHuman-preetk's customer service issue with Uber from July 2018

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The issue in GetHuman-preetk's own words
On Friday July **th I requested at Uber at *:**. The ETA said *mins. I waited for **mins and on the Uber map the car which was suppose to pick me up wasn’t even moving. I waited and waited. I texted the driver.. no response, I called him and it went straight to voicemail. I cancelled the trip and was charged $*. I went to dispute the charge but Uber credited my account $*. I would like the money placed back on the credit card instead of being credited for future Uber services.
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Uber

Customer service issue
Reported by GetHuman-preetk
Jul 28th, 2018 - 10 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman-preetk started working on this issue
Jul 28th, 2018 11:36pm