On Friday July **th I requested at Uber at *:**. The ETA said *mins. I waited for **min...
GetHuman-preetk's customer service issue with Uber from July 2018
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Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-preetk's own words
On Friday July **th I requested at Uber at *:**. The ETA said *mins. I waited for **mins and on the Uber map the car which was suppose to pick me up wasn’t even moving. I waited and waited. I texted the driver.. no response, I called him and it went straight to voicemail. I cancelled the trip and was charged $*. I went to dispute the charge but Uber credited my account $*. I would like the money placed back on the credit card instead of being credited for future Uber services.
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