Uber needs better ride scheduling and managing when it comes to pool. Ubering system ne...

GetHuman-calicoo's customer service issue with Uber from July 2018

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The issue in GetHuman-calicoo's own words
Uber needs better ride scheduling and managing when it comes to pool. Ubering system needs to be improved because you all have people going out they way and making them late to where they need to be, then y’all change the driver and the driver be further away then the original driver. Y’all be really tryna pick up other riders going the same direction, i understand that completely but that’s not always necessary. Even then, they don’t be going the same direction , y’all need to quickly notify whatever driver is near instead of worrying about which route they taking to get wherever. There is really no difference with the express pool or regular pool either, why isn’t there a less a amount of people in the regular pool, why am i still picking up the same driver i had when i requested express pool? Do better. Taking motherfuckers out they way and ****, cmon now.

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Uber

Customer service issue
Reported by GetHuman-calicoo
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7472 others
0 customers following this

Timeline

GetHuman-calicoo started working on this issue
Jul 9th, 2018 2:56pm

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