I took a a ride with a new driver. When the ride was over she clearly hit the wrong but...

GetHuman-johnrl's customer service issue with Uber from July 2018

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The issue in GetHuman-johnrl's own words
I took a a ride with a new driver. When the ride was over she clearly hit the wrong button and charged me $*** cleaning fee erroneously. I am beyond Furious. You can contact me immediately let me repeat immediately at ***-***-****. if this is not resolved in the next ** hours I will never use Uber again I use it at least twice a day purchasing ride passes and all I am the customer you do not want to lose.
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Uber

Customer service issue
Reported by GetHuman-johnrl
Jul 4th, 2018 - 10 mons ago
I have an issue with Uber too
Fixed
Seen by 5 customers so far
Similar issue to 7082 others
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GetHuman-johnrl started working on this issue
Jul 4th, 2018 5:41am
GetHuman-johnrl indicated the issue is not fixed yet.
Jul 4th, 2018 7:06am
GetHuman-johnrl indicated the issue is not fixed yet.
Jul 4th, 2018 7:08am
GetHuman-johnrl indicated the issue is not fixed yet.
Jul 4th, 2018 7:08am
GetHuman-johnrl indicated the issue is not fixed yet.
Jul 4th, 2018 7:44am