Open "settings" on my mobile phone and edit my incorrect phone number to my mobile phone number.
GetHuman846661's customer service issue with Uber from July 2018
Help with my Uber issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman846661's own words
I signed up for Uber on my computer using my home phone ********** (not mobile). I realized I needed to use my mobile phone number ********** after creating the account. I can't find any "edit" feature to change the phone number to my mobile number. I sent in a request using the help tab. I need to get my granddaughter home from Jacksonville, FL, to Gainesville, FL ASAP. It's not an immediate emergency, but necessary.**I then discovered that by opening my Uber "settings" on my mobile phone I could edit the mobile number. So, I changed the incorrect mobile phone number (my land line number) to my mobile number. All works fine now.
GetHuman846661 did not yet indicate what Uber should do to make this right.
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How GetHuman846661 fixed the problem
I figured out how to edit my phone from home to mobile on the mobile app.
Please help with my Uber issue
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