This service is the worst i ever experience in my life there is no customer service no...

GetHuman835519's customer service issue with Uber from June 2018

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The issue in GetHuman835519's own words
This service is the worst i ever experience in my life there is no customer service no corporate office number to contact when there are problems. These drivers pick up at the wrong area and uber charges me twice because of the ignorance of this company that won't have any human contact telephone numbers to complain to. This is so extremely unprofessional and the drivers even complain about getting the information and picking up at the wrong places. I cannot wait until i get my car so i won't have to deal with the uber or lift i find that who ever created this uber system should rethink on how to make it a lot easier for the driver and the customer because this way it is not working. I have worked as a customer service consultant and can tell this business is not working it really needs some type of communication with a human being or you are going to fail maybe that is why i hear terrible things on tv about how bad uber and lift are. You need to train people on taking calls from the drivers and the customers because there is a lack of communication between the driver and the customer
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Uber

Customer service issue
Reported by GetHuman835519
Jun 30th, 2018 - a yr ago
I have an issue with Uber too
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Seen by 10 customers so far
Similar issue to 6670 others
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Timeline
GetHuman835519 started working on this issue
Jun 30th, 2018 1:09am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:31am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:33am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:58am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:58am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:58am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:58am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:59am
GetHuman835519 indicated the issue is not fixed yet.
Jul 1st, 2018 2:45am