My account was deactivated due to picture verses profile. I am in the Military and I ha...

GetHuman835373's customer service issue with Uber from June 2018

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The issue in GetHuman835373's own words
My account was deactivated due to picture verses profile. I am in the Military and I have sent all of my identification to verify who I am. Uber wants me to go to Houston Texas to Greenlight Hub. I live in El Paso Texas which is * hours from Houston. The Military only allows me to go * hours without having a pass. Alburquere New Mexico is closer to here than Houston. Why aren't there a Greenlight Hub nearer here. This is not support for your Uber drivers
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Uber

Customer service issue
Reported by GetHuman835373
Jun 30th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 6662 others
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Timeline
GetHuman835373 started working on this issue
Jun 30th, 2018 12:06am