My account was deactivated due to picture verses profile. I am in the Military and I ha...

GetHuman835373's customer service issue with Uber from June 2018

6662 similar
0 following
Help with my Uber issue
First: share to improve GetHuman835373's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman835373's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman835373 will want to follow the link below to head to their help center. We will check on GetHuman835373 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman835373 may need:
Email address, Phone number, and Full name
The issue in GetHuman835373's own words
My account was deactivated due to picture verses profile. I am in the Military and I have sent all of my identification to verify who I am. Uber wants me to go to Houston Texas to Greenlight Hub. I live in El Paso Texas which is * hours from Houston. The Military only allows me to go * hours without having a pass. Alburquere New Mexico is closer to here than Houston. Why aren't there a Greenlight Hub nearer here. This is not support for your Uber drivers
GetHuman835373 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman835373 fixed the problem
We are waiting for GetHuman835373 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman835373 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman835373
Jun 30th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 6662 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman835373 started working on this issue
Jun 30th, 2018 12:06am