Name- Rebecca Bullock Email - *****@***.com

GetHuman-beckybul's customer service issue with Uber from June 2018

Help with my Uber issue
The issue in GetHuman-beckybul's own words
Resolve a charge ... I stayed at the Mandalay Bay Hotel. On the back of the hotel key was a code for Uber. I used it and got a ride on ******* for $**.**. I tipped the driver $*.** which went through my paypal. As I walked in the hotel, uber sent a statement that the payment didn't go through. I did it again. I used Uber again the next day and flew home. When I reviewed my bank statement, the coupon code wasn't used and the **.** was taken out of my account? So the special to sign up for Uber didn't work for me. *How do I get that credited back to my paypal? My second trip was $**.** the following day, I could have sent a Lyft but I didn't. Both of my drivers were kind and I had no issues with them. It is just my charges. Thank you.
Suppose to get a free first ride for signing up with Uber
Credit back to PayPal
Great customer, prompt, kind,
How GetHuman-beckybul fixed the problem
Sent a message to Uber and they responded today that they hold money back for ** hours.
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Customer service issue
Reported by GetHuman-beckybul
Jun 29th, 2018 - 5 years ago
GetHuman-beckybul shared how to fix
Seen by 19 customers so far
Similar issue to 6638 others
0 customers following this
Items needed
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GetHuman-beckybul started working on this issue
Jun 29th, 2018 7:57pm
GetHuman-beckybul indicated the issue is not fixed yet.
Jun 30th, 2018 1:38am
GetHuman-beckybul indicated the issue is not fixed yet.
Jun 30th, 2018 1:42am
GetHuman-beckybul confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 3:09am

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