I ordered an Uber never came and still was charged I want my money back

GetHuman-katiealv's customer service issue with Uber from June 2018

Help with my Uber issue
The issue in GetHuman-katiealv's own words
The problem: I ordered an Uber never came and still was charged I want my money back
GetHuman-katiealv did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman-katiealv
Jun 25th, 2018 - 4 mons ago
I have an issue with Uber too
Fixed
Seen by 8 customers so far
Similar issue to 6178 others
0 customers following this
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Timeline
GetHuman-katiealv started working on this issue
Jun 25th 5:30pm
GetHuman-katiealv indicated the issue is not fixed yet.
Jun 26th 2:11pm
GetHuman-katiealv indicated the issue is not fixed yet.
Jun 26th 7:39pm
GetHuman-katiealv indicated the issue is not fixed yet.
Jun 27th 12:12am