What was account was credited?

GetHuman818894's customer service issue with Uber from June 2018

11 views | 6175 similar | 0 following
Help with my Uber issue
GetHuman818894's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818894 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman818894 can let us know if they help or not.
The issue in GetHuman818894's own words
Find out if the fare was taken off of my credit card or my gift card. ... On Sunday, June *, ****, I took Uber from *** Bering Dr., not *** Dr. as shown on the scheduling invoice. I asked the driver to take it off of the credit card that my son had given me for $**.**. He wasn't sure he could do that so I gave him my credit card. I am not sure how it was paid for as I did not want to miss my flight. The charge was $**.** and was from my home to William Hobby Airport. Please let me know if I still have a $**.** credit and if so, how I can use it on my next Uber ride. Thank you, Stephanie Maierson
The driver did not know how to do that.
I will be using Uber in the future and can use the gift card at a later date but would like to know how I was charged.
I have been using Uber for several years and like the easy drive but getting frustrated with asking questions or seeing me account.
I can't try anything else as there is no way to contact Uber except by email.
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Uber

Credit Card refund
Customer service issue
Reported by GetHuman818894
Jun 25th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 6175 others
0 customers following this
Items needed
Email address
Phone number
Full name

Timeline

GetHuman818894 started working on this issue
Jun 25th, 2018 5:07pm
GetHuman818894 indicated the issue is not fixed yet.
Jun 25th, 2018 6:10pm
GetHuman818894 indicated the issue is not fixed yet.
Jun 27th, 2018 3:12am
GetHuman818894 indicated the issue is not fixed yet.
Jun 27th, 2018 4:07pm
GetHuman818894 indicated the issue is not fixed yet.
Jun 27th, 2018 4:11pm
GetHuman818894 indicated the issue is not fixed yet.
Jun 27th, 2018 4:12pm
GetHuman818894 indicated the issue is not fixed yet.
Jul 1st, 2018 4:57pm