I took an Uber ride Sat. night. My friend ordered the Uber and right when he pulled up...

GetHuman793785's customer service issue with Uber from June 2018

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The issue in GetHuman793785's own words
I took an Uber ride Sat. night. My friend ordered the Uber and right when he pulled up to her house to drop us off I got sick in the car. I mostly threw up on myself and my shoe but some got on the floor of his car. The next day I realized I left my phone in Uber car. Uber gave my friend the number to call and called the Uber driver. He lived *.* hours away in Sacramento. I drove in horrible traffic for *.** hours and met him at In&Out Burger parking lot off Truxel Rd. He handed me my phone and I handed him $*** cash for clean up of his car. The next day my friend was charged $*** even though I already paid the driver for clean up fee. Can the $*** I already gave him be credited towards the $*** she was charged on her Uber account? If I have to pay her $*** on top of $*** I have driver that seems really unfair considering I had to drive several hours to pick up my cell phone that was left in his car.

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Uber

Customer service issue
Reported by GetHuman793785
Jun 17th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 5269 others
0 customers following this

Timeline

GetHuman793785 started working on this issue
Jun 17th, 2018 8:15pm

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