Last night when I requested a ride on the app I was charged $*.**, but a driver didn’t...

GetHuman776045's customer service issue with Uber from June 2018

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Last night when I requested a ride on the app I was charged $*.**, but a driver didn’t appear on the app when I confirmed. The confirm option showed up again and I confirmed again. I was charged $*.** again, but the driver’s picture showed up. We were taken to our location and i was charged $**.** for the trip and I paid a $*.** tip. The problem is that I also got charged $*.** twice for requesting the ride. I need $**.** refunded to me.
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Uber

Customer service issue
Reported by GetHuman776045
Jun 12th, 2018 - 9 mons ago
I have an issue with Uber too
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GetHuman776045 started working on this issue
Jun 12th, 2018 1:14pm
GetHuman776045 confirmed the issue is fixed. Hooray!
Jun 15th, 2018 3:47pm