I was charged for a ride that I never took. On June *, **** Uber driver Fabian was supp...

GetHuman-cpmira's customer service issue with Uber from June 2018

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The issue in GetHuman-cpmira's own words
I was charged for a ride that I never took. On June *, **** Uber driver Fabian was supposed to take me from Hyatt Place Orlando Airport to Universal Studio. The Uber App then went back to the main screen and I wondered what happened. I then requested another pickup and Marino came and picked me up. I looked at my Gmail and saw that I had a trip with Fabian from S Semoran Blvd at ****am and arrived at FL-*** toll at ****am which I never took. I would like to request a refund promptly.
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Uber

Customer service issue
Reported by GetHuman-cpmira
Jun 9th, 2018 - a yr ago
I have an issue with Uber too
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Seen by 13 customers so far
Similar issue to 628 others
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GetHuman-cpmira started working on this issue
Jun 9th, 2018 1:44am
GetHuman-cpmira indicated the issue is not fixed yet.
Jun 9th, 2018 1:07pm
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Jun 10th, 2018 8:15pm
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Jun 10th, 2018 8:17pm
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Jun 10th, 2018 8:18pm
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Jun 10th, 2018 8:20pm
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Jun 10th, 2018 8:20pm
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Jun 10th, 2018 8:23pm
GetHuman-cpmira indicated the issue is not fixed yet.
Jun 10th, 2018 8:31pm