Uber has failed to apply tips

GetHuman-amazme's customer service issue with Uber from June 2018

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The issue in GetHuman-amazme's own words
Tried to give last * Drivers tips. Uber finally admitted their system failed. ... Tips did not show up on visa for last two rides. They also don’t show up on Uber for last ride. Your app is faulty.
It’s still a failure and so is their customer service.
I want them to do their job or get out of the business.
Not long
Are you f-n kidding.**
I have an issue with Uber too
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Uber

Uber
Customer service issue
Reported by GetHuman-amazme
Jun 7th, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 5 customers so far
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Timeline
GetHuman-amazme started working on this issue
Jun 7th 2:04pm
GetHuman-amazme indicated the issue is not fixed yet.
Jun 8th 9:56pm
GetHuman-amazme indicated the issue is not fixed yet.
Jun 8th 10:00pm
GetHuman-amazme confirmed the issue is fixed. Hooray!
Jun 10th 3:31pm