We’re in town for a wedding, we had some last minute shopping errands to complete. We C...

GetHuman-dana_dav's customer service issue with Uber from June 2018

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The issue in GetHuman-dana_dav's own words
We’re in town for a wedding, we had some last minute shopping errands to complete. We CHOSE to use UBER instead of LYFT or a Taxi Cab. Therefore we scheduled our UBER ride. The UBER driver (Juan) arrived at our location. We smiles, looked him in the eyes, we gestured to him with our shopping bags in our hands to confirm we were his passengers and he drove off. The experience was very disheartening!! Juan did not provide us with the ride that was scheduled...
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Customer service issue
Reported by GetHuman-dana_dav
Jun 5th, 2018 - a yr ago
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Seen by 1 customer so far
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GetHuman-dana_dav started working on this issue
Jun 5th, 2018 6:32pm