ON JUNE *, **** I REQUESTED A RIDE FROM THE CURRENT HOTEL IN LONG BEACH AND UBER GAVE M...

GetHuman749390's customer service issue with Uber from June 2018

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The issue in GetHuman749390's own words
ON JUNE *, **** I REQUESTED A RIDE FROM THE CURRENT HOTEL IN LONG BEACH AND UBER GAVE ME A PICK UP TIME AND THEN SHORTLY I RECEIVED ANOTHER E-MAIL STATETING THAN THE DRIVER HAD TO CANCEL. I RECEIVED AN EMAIL STATING I WAS CHARGED A $* FEE. I DID NOT CANCEL AND I ENDED UP TAKING A CAB TO THE LONG BEACH AIRPORT. I WOULD LIKE THAT CARD THAT WAS CHARGED TO BE CREDITED THE $*. I AM VERY DISAPPOINTED. BELOW I ENTERED MY E-MAIL ADDRESS YOU CAN CALL ME AT ***-***-****. THIS HAVE NEVER HAPPENED TO ME BEFORE.
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Uber

Customer service issue
Reported by GetHuman749390
Jun 4th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 337 others
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GetHuman749390 started working on this issue
Jun 4th, 2018 7:24pm