We requested a shared uber in nyc on Thurs evening May** and stood at the designated ar...

GetHuman-saperste's customer service issue with Uber from June 2018

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The issue in GetHuman-saperste's own words
I was trying to get the cancellation charged from May** reversed. I also was trying to get phone support and my app did not offer the choices that were offered on your help site ... We requested a shared uber in nyc on Thurs evening May** and stood at the designated area * **th and *th * .The driver never showed and we were charged $*.** which I feel is inappropriate and unacceptable and I respectfully wish that you reverse this charge.
I have sent multiple e-mail regarding the cancellation fee WITHOUT ANY RESOLTION MOST IMPORTANTLY I WISH TO GET PHONE WHICH WOULD RESOLVE ALL ISSUE IN AN INSTANT BUT APPARANTLY THAT IS NOT IN YOUR COMPANY'S DNA
THESE ISSUES CAN BE RESOLVED IN AN INSTANT WITH ONE PHONE CALL ***-***-**** ,would begging be of any value
for approximately *.* years and i think I deserve better care
I have an issue with Uber too
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Uber

Customer service issue
Reported by GetHuman-saperste
Jun 4th, 2018 - a yr ago
I have an issue with Uber too
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Seen by 14 customers so far
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GetHuman-saperste started working on this issue
Jun 4th, 2018 4:54pm
GetHuman-saperste indicated the issue is not fixed yet.
Jun 5th, 2018 6:41pm
GetHuman-saperste indicated the issue is not fixed yet.
Jun 5th, 2018 8:09pm
GetHuman-saperste shared this issue with others over email
Jun 5th, 2018 8:10pm
GetHuman-saperste indicated the issue is not fixed yet.
Jun 5th, 2018 8:13pm
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Jun 5th, 2018 10:34pm
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Jun 5th, 2018 10:35pm
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Jun 5th, 2018 10:36pm
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Jun 6th, 2018 3:01pm
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Jun 8th, 2018 3:34pm
GetHuman-saperste indicated the issue is not fixed yet.
Jun 8th, 2018 3:35pm
GetHuman-saperste indicated the issue is not fixed yet.
Jun 8th, 2018 3:36pm
GetHuman-saperste indicated the issue is not fixed yet.
Jun 8th, 2018 9:44pm
GetHuman-saperste indicated the issue is not fixed yet.
Jun 10th, 2018 8:06pm