I tried putting in my information but it keeps asking for verification but my card has...

GetHuman-arkeriac's customer service issue with Uber from June 2018

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Help with my Uber issue
Before contacting them, items GetHuman-arkeriac may need:
Email address, Phone number, and Full name
GetHuman-arkeriac's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-arkeriac will want to follow the link below to head to their help center. We will check on GetHuman-arkeriac later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-arkeriac's own words:
I tried putting in my information but it keeps asking for verification but my card has money on it I really don’t understand please reply back immediately
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman-arkeriac
Jun 2nd, 2018 - 22d ago
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Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-arkeriac started working on this issue
Jun 2nd 1:01am