First time using Uber. Driver said his GOS frozen. Could not find location. Was firs...

GetHuman730566's customer service issue with Uber from May 2018

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The issue in GetHuman730566's own words
First time using Uber. Driver said his GOS frozen. Could not find location. Was first charged a fee of $*. When I disputed this in-line was told the fee was cancelled and would be applied to future rides. I want my fee refunded to my credit card. At this point I may not use Iner again.
GetHuman730566 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman730566
May 30th, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 6 customers so far
Similar issue to 147 others
0 customers following this
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Timeline
GetHuman730566 started working on this issue
May 30th, 2018 9:08am
GetHuman730566 indicated the issue is not fixed yet.
May 30th, 2018 3:11pm
GetHuman730566 indicated the issue is not fixed yet.
Jun 2nd, 2018 6:32pm
GetHuman730566 indicated the issue is not fixed yet.
Jun 2nd, 2018 8:53pm