On these dates i.e, **.**.**** & i **.**.**** respectively, booked a cab but i cancelle...

GetHuman-soumengh's customer service issue with Uber from May 2018

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The issue in GetHuman-soumengh's own words
On these dates i.e, **.**.**** & i **.**.**** respectively, booked a cab but i cancelled the cabs as both the time the driver could not reach my location on time & for that i was charged Rs.** each time. Now that i cleared one of my cancellation charge through debit card & the transaction was successful but i did not received any mail or sms regarding the payment from Uber.*And as a result I Am unable to book any cab from Uber app its only showing "Something Went Wrong, if it continues, contact help.uber.com" *Why I am facing such problem? Do i need clear all the payment? why i am not getting the option to pay to the driver on the next trip booking?*i am also not getting to contact the customer care service from internet.

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Customer service issue
Reported by GetHuman-soumengh
May 29th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 349 others
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GetHuman-soumengh started working on this issue
May 29th, 2018 11:57am

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