I waisted about $** yesterday because dishonest uber drivers were cancelling my trips l...

GetHuman-amakuu's customer service issue with Uber from May 2018

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Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amakuu will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-amakuu can let us know if they help or not.
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-amakuu's own words
I waisted about $** yesterday because dishonest uber drivers were cancelling my trips left and right even though I'm standing on the sidewalk waiting for these lazy jerks. I imagine a lot of them make extra money that way. I need to especially report a man named Awais who should not be driving. The ******* doesn't speak or understand a word if English, and has no common decency. Refused to maneuver is car in order to pick me. He parked several hundred feet away from me and I called him several times and asked him to back up or turn around. Instead, since he didn't understand English, he just drove off, lied to me that he was still picking me up, cancelled my trip unbeknownst to me and then refused to answer my call when I tried to figure out what was going on. And I have to pay for this assininity!!! Several times with uber drivers yesterday. I would call them in advance and let them know that I have bags but the ******** ALWAYS wanted me to walk * or more blocks to meet them. What's the purpose of a car service then? I need a $** gift card asap. Reason being, I'll never use uber again so I'll just give it away.
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Uber

Customer service issue
Reported by GetHuman-amakuu
May 29th, 2018 - 2y ago
I have an issue with Uber too
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GetHuman-amakuu started working on this issue
May 29th, 2018 10:49am
GetHuman-amakuu indicated the issue is not fixed yet.
May 29th, 2018 1:16pm
GetHuman-amakuu indicated the issue is not fixed yet.
May 30th, 2018 10:44pm
GetHuman-amakuu indicated the issue is not fixed yet.
Jun 4th, 2018 1:51am
GetHuman-amakuu indicated the issue is not fixed yet.
Jun 4th, 2018 1:52am