Why am I being charged twice for one trip. Received two Uber receipts for that one tri...

GetHuman721111's customer service issue with Uber from May 2018

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The issue in GetHuman721111's own words
Why am I being charged twice for one trip. Received two Uber receipts for that one trip.*First charge: May **, **** at **:** a.m. - charged $**.** - Pick up time: **:** a.m. at Evening Calm Court, Las Vegas, NV*Drop off time: **:** a.m., *** Simmons St., North Las Vegas, NV*Second charge: May **, **** at **:** a.m. - charged $**.** - Pick up time: **:** a.m. at Evening Calm Court, Las Vegas, NV*Drop off time: **:** a.m., at *** Simmons St., North Las Vegas, NV*Uber Driver: SANGLEE*QUESTION IS: How can I be in two cabs at the same time? Does the driver want to be credited two times or the person doing the Uber Receipts punched in the receipts twice. *I think this situation is worse than being charged for a cancellation fee which was not wrong on my part. Driver stated that I was not waiting outside, which I was. Actually, the Driver was lost - he could not find my house. I don’t think Uber is going to do anything about this as nothing was done about the cancellation fee and from reading some of the reviews regarding a lot of riders who are having the same problem. Too bad because I think Uber provides a great*service for people without cars, especially the elderly and the disabled.*Hope you will be able to help.
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Uber

Customer service issue
Reported by GetHuman721111
May 26th, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
Seen by 12 customers so far
Similar issue to 137 others
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GetHuman721111 started working on this issue
May 26th 5:35pm
GetHuman721111 indicated the issue is not fixed yet.
May 26th 9:09pm
GetHuman721111 indicated the issue is not fixed yet.
May 27th 10:05pm
GetHuman721111 indicated the issue is not fixed yet.
May 27th 10:10pm
GetHuman721111 indicated the issue is not fixed yet.
May 28th 4:10am
GetHuman721111 indicated the issue is not fixed yet.
May 28th 5:57pm
GetHuman721111 indicated the issue is not fixed yet.
May 29th 6:36pm
GetHuman721111 indicated the issue is not fixed yet.
May 30th 9:14pm