Hello, * I requested an Uber May **, **** from *** Rahway Avenue Woodbridge going t...

GetHuman719880's customer service issue with Uber from May 2018

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The issue in GetHuman719880's own words
Hello, * I requested an Uber May **, **** from *** Rahway Avenue Woodbridge going to *** Chestnut Street Roselle. I was notified the driver was here but he was not because I had been standing in front of Berkeley College waiting for him. I called him to tell him what I was wearing, he informed me he was coming. I still waited and he didn't show up. I finally saw him drive right past me. I tried to call and tell him he passed me but a message popped up the driver cancelled the ride. I would appreciate my funds returned to my credit card. I DO NOT want Uber credit. How is it that the driver who obviously didn't know where to go cancels, and the customer is charged??? * Again, I would like my money returned to my credit card. If you have questions please e-mail me at TiffanyCL*****@***.com or call me, ***-***-****. Thanks **Ms. Tiffany Lovelace
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Uber

Customer service issue
Reported by GetHuman719880
May 26th, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
Seen by 7 customers so far
Similar issue to 378 others
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GetHuman719880 started working on this issue
May 26th 2:07am
GetHuman719880 indicated the issue is not fixed yet.
May 27th 5:33pm
GetHuman719880 indicated the issue is not fixed yet.
May 27th 5:34pm
GetHuman719880 indicated the issue is not fixed yet.
May 29th 5:56pm