Hi my name is Lena reside at **** Eadtern Ave NE on May **, I request for an Uber and...

GetHuman-lcarter_'s customer service issue with Uber from May 2018

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The issue in GetHuman-lcarter_'s own words
Hi my name is Lena reside at **** Eadtern Ave NE on May **, I request for an Uber and the uber guy couldn't find me and I didn't know where he was. Therefore , he cancelled my trip and you are still charging my bank account for the fare in which I didn't complete the first ride *.** . But the second uber car found me on Eastern Ave and that's the ride I did complete. Please refund my money to my account from the first driver.
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Customer service issue
Reported by GetHuman-lcarter_
May 24th, 2018 - 8 mons ago
I have an issue with Uber too
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GetHuman-lcarter_ started working on this issue
May 24th, 2018 11:12am