If u don’t fix this I will report uber to police!!!!!!!!! I have been ditched at least...

GetHuman-nickpep's customer service issue with Uber from May 2018

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The issue in GetHuman-nickpep's own words
If u don’t fix this I will report uber to police!!!!!!!!! I have been ditched at least * times by uber driver, still had to pay cancellation fees due to your rule that a customer has to basically pay no matter what! I suspect uber drivers are taking advantage purposely not showing up to pick up poor drunk stranded people, then they still have to pay, its been increasing over time, I had to WALK HOME in middle of night and a random man followed me to try to get me in his car, another time I had to walk because uber didn’t show up and I had to still pay cancellation fee. Another time somebody posed as an uber driver and somehow knew my name, when he admitted he wasn’t my uber driver I got out called another uber, he complained I got pool and not uberx, then ditched me at restaurant when I begged for food and he said he would wait, cause I was shaky and said I would pay extra if it was an issue, I had to get a ride from random strangers!!!!!!! Very very very very unsafe and unethical, taking advantage of drunk people, if u don’t respond I will tell police if these occurrences.
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Uber

Customer service issue
Reported by GetHuman-nickpep
May 21st, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
Similar issue to 604 others
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GetHuman-nickpep started working on this issue
May 21st 5:37pm
GetHuman-nickpep indicated the issue is not fixed yet.
May 21st 6:55pm