On May **, **** we attempted to request an Uber during a trip to Rhode Island. During...

GetHuman702549's customer service issue with Uber from May 2018

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The issue in GetHuman702549's own words
On May **, **** we attempted to request an Uber during a trip to Rhode Island. During the request process the cell phone ran out of charge and we were not picked up by the Uber driver. There were * charges to my card that should not have been processed. The charges are in the amounts of $*.** - Trip NCE*T & *$*.** - Trip *DJAN. I will be contacting my financial institution to report these fraudulent charges as well. I expect a refund as soon as possible. Thank you!
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Customer service issue
Reported by GetHuman702549
May 20th, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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GetHuman702549 started working on this issue
May 20th 10:04pm