Uber. Ride taken ******* was quoted for $** but Uber charged me $***.**. I somehow me...

GetHuman-judifcpa's customer service issue with Uber from May 2018

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The issue in GetHuman-judifcpa's own words
Uber. Ride taken ******* was quoted for $** but Uber charged me $***.**. I somehow messaged Uber and received $** credit. I did not want the credit but could not reach them again. The charge was via AMEX and I told AmEx I was disputing $***. They never heard from uber regarding the dispute but sent them $**.**, which was what I paid to AmEx on for this charge. I needed to book a ride and could only do it by giving Uber my Visa card since they would not use the AmEx. Uber moved the entire charge of $***.** as a new charge onto my Visa even though they received the $**.**. This is not acceptable and I would like to discuss it with someone but cannot find a phone number. Please help. Judi Feldman *** ***-****

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Uber

Customer service issue
Reported by GetHuman-judifcpa
May 18th, 2018 - 3 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 156 others
0 customers following this

Timeline

GetHuman-judifcpa started working on this issue
May 18th, 2018 3:26pm

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