Hello my name is octavia broussard l use your app almost every day and l am very up set...

GetHuman683698's customer service issue with Uber from May 2018

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The issue in GetHuman683698's own words
Hello my name is octavia broussard l use your app almost every day and l am very up set about a charge that was charge to my account for a cancellation fee that l should not be charge l place the wrong address in and once l realize that l call the driver to ask what to do he told me to cancel and put the right address and once l did within *second he was *min away once l did cancel to correct l was charge *$ l don't think that is fare or right l was doing as l was told and l did it within *second
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Uber

Customer service issue
Reported by GetHuman683698
May 14th, 2018 - 10 mons ago
I have an issue with Uber too
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Timeline
GetHuman683698 started working on this issue
May 14th, 2018 7:08pm