Hello my name is octavia broussard l use your app almost every day and l am very up set...

GetHuman683698's customer service issue with Uber from May 2018

660 similar
0 following
Help with my Uber issue
First: share to improve GetHuman683698's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman683698's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman683698 will want to follow the link below to head to their help center. We will check on GetHuman683698 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman683698 may need:
Email address, Phone number, and Full name
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman683698's own words
Hello my name is octavia broussard l use your app almost every day and l am very up set about a charge that was charge to my account for a cancellation fee that l should not be charge l place the wrong address in and once l realize that l call the driver to ask what to do he told me to cancel and put the right address and once l did within *second he was *min away once l did cancel to correct l was charge *$ l don't think that is fare or right l was doing as l was told and l did it within *second
GetHuman683698 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman683698 fixed the problem
We are waiting for GetHuman683698 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman683698 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman683698
May 14th, 2018 - 10 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 660 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman683698 started working on this issue
May 14th, 2018 7:08pm