I was overcharged on an uber trip from logan airport to my hotel @ *miles away. I filed...

GetHuman683511's customer service issue with Uber from May 2018

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The issue in GetHuman683511's own words
I was overcharged on an uber trip from logan airport to my hotel @ *miles away. I filed two disputes with AMEX since ******* and they were unable to contact UBER and get the charge reduced. *Now, when I try and order an Uber ride, this charge comes up on the account and will not allow an additional ride until this previous amount is paid. Please reevaluate this $**.** charge.********** UBER *TRIP UPV** HELP.UBER.COM CA*HELP.UBER.COM*$**.**
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Uber

Customer service issue
Reported by GetHuman683511
May 14th, 2018 - 10 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman683511 started working on this issue
May 14th, 2018 6:30pm