My husband used Uber one time* yet, his Debit Visa Card has been charged approximately...
GetHuman-kerrylan's Billing Issue with Uber from May 2018
14 views | 9648 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman-kerrylan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kerrylan's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kerrylan will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kerrylan can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Uber has better answers for you: Uber Help Center
Before contacting them, items GetHuman-kerrylan may need:
Email address, Phone number, and Full name
The issue in GetHuman-kerrylan's own words
My husband used Uber one time* yet, his Debit Visa Card has been charged approximately eight additional times since that one Uber Ride. He was paid from work this week&UBER Company charged over $*** on his Debit Visa. He used Uber twice & the first time being a few months ago, there was luck in receiving any funding at all. We are on an extremely tight budget& are not able to pay our electric bill. I am his wife who is awaiting a disability claim which is escalating due to this unnecessary stress on the part of Uber. It's my understanding, other Uber riders have experienced an over chargement on their Debit Visit Cards too. My husband wants&needs to be reimbursed ASAP due to his wife (me) personal medication & physician appointments. His name on the Debit Visa card is LOUIS T TORTOLANI, VALID THROUGH ****. HIS ACCT NUMBER IS **** **** **** ****. The three digit code on the back of his Visa Card is ***. It is imperative for his account be reimbursed as quickly as possible. Our son is in the Military & we need all fundings credited back into his Debit Visa card in order for the both of us to visit our youngest son. PLEASE RESPOND TO MY REQUEST ASAP. WE are really in a financial crises & need this money put back into our account quickly please. My husband's name is: Louis T. Tortolani DOB IS: *********. I sincerely APPRECIATE IT if this process could be expedited. Thank you in advance for listening to my concerns. Kerry Tortolani
GetHuman-kerrylan did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-kerrylan fixed the problem
We are waiting for GetHuman-kerrylan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kerrylan fixes it.
This email address isn't valid
Uber
Billing Issue
Reported by GetHuman-kerrylan
May 6th, 2018 - 5 years ago
I have an issue with Uber too
Not resolved
Seen by 14 customers so far
Similar issue to 9648 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kerrylan started working on this issue
May 6th, 2018 9:27pm
Paying Too Much for Cable?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies