Called Uber to pick me up at my house on April **, **** at *:** P.M. Waited ** minutes...

GetHuman-judithyo's Dispute a charge issue with Uber from May 2018

Help with my Uber issue
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-judithyo's own words
Called Uber to pick me up at my house on April **, **** at *:** P.M. Waited ** minutes or so. Next thing I got a call on my cell saying that pick up was cancelled because I was a no-show. I was waiting in front of my house on the road where I was visible.*The Uber receipt stated that my ride was cancelled because I was a no-show and being charged $*.**. I cannot understand why. The receipt also stated that the pick up address was at ***** **** **** N Durango Dr, Las Vegas. I DO NOT LIVE AT THAT ADDRESS. My address is Evening Calm Court, Las Vegas *****, which I had punched in on my cell. Apparently the Driver could not find my house and was at the wrong address. I was told by another Uber driver that if the Driver was lost and could not find the house he would call in a cancellation and still get paid. I was also told that the Driver could have called me on my cell phone to get directions. This is the first time a Driver could not find my house, all the other Uber drivers found it easily - That driver needs training if he is to stay in this business. Except for that one Driver, I really have high standards for Uber and regular cab drivers... they are efficient, courteous, dependable, and friendly. *Since I don’t have a car, I really depend on cabs. I rode the Uber at least once a week, going to and returning home. I hope this does not happen again, otherwise you leave me no choice but to catch the regular cabs.*Hope you can resolve this problem. *ThankYou,* Judith Yogi
GetHuman-judithyo did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-judithyo fixed the problem
We are waiting for GetHuman-judithyo to fix the problem and share the solution with the rest of us customers.
Please help with my Uber issue
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Uber

Dispute a charge issue
Reported by GetHuman-judithyo
May 2nd, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 19 customers so far
Similar issue to 37716 others
0 customers following this
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-judithyo started working on this issue
May 2nd, 2018 8:42pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 2nd, 2018 9:44pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 2nd, 2018 9:46pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 2nd, 2018 9:54pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 2nd, 2018 9:54pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 2nd, 2018 9:58pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 3rd, 2018 9:49pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 4th, 2018 9:34pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 5th, 2018 11:13pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 5th, 2018 11:32pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 6th, 2018 3:17am
GetHuman-judithyo indicated the issue is not fixed yet.
May 7th, 2018 10:40pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 7th, 2018 10:41pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 8th, 2018 7:17pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 8th, 2018 7:21pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 8th, 2018 7:32pm
GetHuman-judithyo indicated the issue is not fixed yet.
May 8th, 2018 7:33pm