I used your service for the first time never used before. I put in my location from air...

GetHuman-cdayrday's Billing Issue with Uber from May 2018

4 views
 | 
48308 similar
 | 
0 following
Help with my Uber issue
GetHuman-cdayrday's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cdayrday will want to follow the link below to head to their help center. We will check on GetHuman-cdayrday later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-cdayrday's own words
I used your service for the first time never used before. I put in my location from airport and watched the tracker on my phone. The Uber driver pulled up which showed on my tracker. I got in and didn’t know I was in wrong car until I get a phone call from the driver that was suppose to pick me up. We were talking and then click no one. I tried to call that driver back no answer. So the driver who picked me up dropped me back at the airport and told me to put back in a request because she also made a mistake and picked up wrong personour names were similar who was to be picked so I did do a new driver picked me up but I did not cancel my pick up it was a mistake on both sides and I had never used this service before I got picked up and taken to my home but have several five dolllars fees and would greatly like those given back to me because I did not cancel and I also only gave a five dollar tip once. Please help this is frustrating for an older person.
GetHuman-cdayrday did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-cdayrday fixed the problem
We are waiting for GetHuman-cdayrday to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cdayrday fixes it.
This email address isn't valid

Uber

Billing Issue
Reported by GetHuman-cdayrday
May 2nd, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 48308 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-cdayrday started working on this issue
May 2nd, 2018 12:55am
GetHuman-cdayrday indicated the issue is not fixed yet.
May 2nd, 2018 2:49am
GetHuman-cdayrday indicated the issue is not fixed yet.
May 2nd, 2018 2:51am
GetHuman-cdayrday indicated the issue is not fixed yet.
May 2nd, 2018 2:52am