My daughter has * charges for rides on *-**-** ($**.**) and **-**-** ($**.**) that have...

GetHuman646795's Billing Issue with Uber from May 2018

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The issue in GetHuman646795's own words
My daughter has * charges for rides on *-**-** ($**.**) and **-**-** ($**.**) that have to have some sort of error. She is in very bad chronic pain and would never take a ride that would cost that much because of her awful pain. She only takes Uber for shorter trips in Portland, OR. She contacted PayPal as few months ago, but they were unable to help. Due to her increased pain level she was unable to contact your company, so asked me to. Her phone number is ***-***-****. I understand it was quite a while ago, but I was hoping you might help. Maybe giving me the location to location, or if for some reason additional charges were added. I appreciate an info you can provide. I am an Uber user as well, but I am contacting you due to my daughter's disabilities.

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Uber

Billing Issue
Reported by GetHuman646795
May 1st, 2018 - 5 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 9650 others
0 customers following this

Timeline

GetHuman646795 started working on this issue
May 1st, 2018 6:23pm